5 Ways Brands Respond to Negative Social Media Comments (Hint: Only One is Effective)

Social media is a powerful tool for brands of all types. It helps them connect, engage, and establish trust with current and prospective clients, increase brand awareness, website traffic and ultimately increase sales. Connecting and engaging with clients and fans is a great way to show the human side of your brand and establish trust … Continue reading 5 Ways Brands Respond to Negative Social Media Comments (Hint: Only One is Effective)