Social Media Policy Survey
The 2014 Social Media Policy Survey Could you please take a couple of minutes to participate in our 10-question survey regarding corporate social media policy? We value your opinions and insights and would greatly appreciate your assistance as we work to establish the level of importance that companies place on having written social media policies […]
A New Direction for Seek Social Media
Dear Colleagues, Associates, and Friends: In business, as in life, it’s important to evolve and adapt. If you’ve followed Seek for a while, you likely remember that a little over a year ago I announced that I was moving our client focus to music industry professionals. While I’ve enjoyed working with many great musicians and […]
A Moment of Thanks…
As most of us do at this time of year, I’ve been reflecting on the year while making plans for the coming year. This got me thinking about all of the blessings that have been bestowed upon me and my family – and there are many. In this post, I’ll focus on my thankfulness for […]
Customer Experience is Key to Customer Service and Brand Loyalty
When I was in high school (100 years ago), I participated in Distributive Education Clubs of America (DECA), an organization that prepares students for careers in marketing, finance, hospitality, and management. In DECA, one point that was driven home over and over was that customer service is the key ingredient to generating and maintaining brand […]
Tips for Creating a Successful Website – Part 2
There are so many components to consider when building a website for your brand, from SEO to content to which platform to use. Sometimes the decisions seem endless. I’m not a web designer or an SEO expert, by any means. My expertise with regard to website creation comes from a visitor experience/customer service perspective. In […]
